Sector Guidelines
CA
Sector Guidelines
The Authority, where necessary, issues guidelines for the ICT sector on implementation of specific regulatory issues. The guidelines are usually issued after extensive deliberations with all industry players and other parties that have a stake in the issue in question. Below are the guidelines that the Authority has issued to date:
| SN | Title | Guideline |
|---|---|---|
| 21 | Guidelines on Prevention of Dissemination of Undesirable Bulk and Premium Rate Political Messages and Political Social Media Content Via Electronic Networks | View Guideline (258.73 KB) |
| 22 | Guidelines on Fixed Wireless Links (FWLs) on Non Protected Basis | View Guideline (25.42 KB) |
| 23 | Guidelines for supply, installation and maintenance of Internal Communication Infrastructure | View Guideline (2.42 MB) |
| 24 | Guidelines on the Implementation and provision of VOIP Services | View Guideline (109.38 KB) |
| 25 | Guidelines on the Prevention of undesirable bulk political content via sms | View Guideline (1.89 MB) |
| 26 | Procedures and Guidelines for the management of Telecommunications Short Codes and Premium Rate numbers in Kenya | View Guideline (414.72 KB) |
| 27 | Guidelines On The Use Of Radiofrequency Spectrum By Short-Range Devices | Download (428.74 KB) |
| 28 | Consumer Protection Guidelines And Customer Care Standards | Download (266.14 KB) |