Sector Guidelines
CA
Sector Guidelines
The Authority, where necessary, issues guidelines for the ICT sector on implementation of specific regulatory issues. The guidelines are usually issued after extensive deliberations with all industry players and other parties that have a stake in the issue in question. Below are the guidelines that the Authority has issued to date:
| SN | Title | Guideline |
|---|---|---|
| 1 | Consumer Protection Guidelines and Customer Care Standards 2025 | View Guideline (544.43 KB) |
| 2 | Licensing and Shared Spectrum Framework for Community Networks | View Guideline (2.03 MB) |
| 3 | Amateur Radio Licensing Guidelines 2023 | View Guideline (156.04 KB) |
| 4 | Guidelines on the Use of Radiofrequency Spectrum by Short-Range Devices 2022 | View Guideline (428.74 KB) |
| 5 | Procedures and Guidelines for the Management and Administration of Numbering Resources July 2020 | View Guideline (207.87 KB) |
| 6 | Frequency Spectrum Management Guidelines 2020 | View Guideline (512.39 KB) |
| 7 | IPv4 to IPv6 Migration Strategy | View Guideline (921.63 KB) |
| 8 | Guidelines on the Minimum Features and Technical Specifications for Mobile Cellular Devices Imported into and Distributed in Kenya-June 2018 | View Guideline (640.26 KB) |
| 9 | Guidelines for the Provision of Mobile Number Portability Services in Kenya 2018 | View Guideline (913.26 KB) |
| 10 | Guidelines on the Minimum Features and Technical Specifications for Mobile Cellular Devices Imported into and Distributed in Kenya | View Guideline (115.89 KB) |