Reports and Studies
CA
Reports and Studies
The Authority generates a variety of reports on diverse issues of interest in the sector. The reports provide insights into aspects of regulated areas as well as studies commisisoned by or undertaken by the Authority on specific areas.
The reports provide useful insights that inform regulatory decisions from time to time as well as industry trends that shape the development of the ICT sector.
| SN | Title | Download Link |
|---|---|---|
| 1 | Customer Satisfaction Survey Report July 2023-June 2024 | Download Report (3.05 MB) |
| 2 | Customer Satisfaction Survey Report July 2022- June 2023 | Download Report (1.58 MB) |
| 3 | Broadcasting Services Report Quarter 1 FY 2023-2024 | Download Report (330.42 KB) |
| 4 | Cyber Security Report Q2 2024-2025 | Download Report (8.44 MB) |
| 5 | Consumer Complaints Statistics for Q2 FY 2024-2025 | Download Report (113.9 KB) |
| 6 | Audience Measurement and Industry Trends Report Q4 2024-2025 | Download Report (1.65 MB) |
| 7 | Fact Sheet on Uptake of ICTs in Kenya Using the KDHS 2022 | Download Report (435.53 KB) |
| 8 | Analytical Report on Uptake of ICTs Using 2022 Kenya Demographic and Health Survey | Download Report (15.04 MB) |
| 9 | Consumer Complaints Statistics for Q1 FY 2024-2025 | Download Report (43.85 KB) |
| 10 | Cyber Security Report Q1 2024-2025 | Download Report (1.93 MB) |