Ms. Frida Mutuma was appointed as a member of the Universal Service Advisory Council (USAC) on 15th November 2023 for a period of three years.
With over 25 years of experience in the corporate sector, Ms. Mutuma has held various managerial positions, excelling in organizational change, business development, and revenue growth across diverse industries.
She possesses expertise in contract negotiation, strategic planning, stakeholder management, private-public collaboration, and project management. Throughout her extensive career, Ms. Mutuma has been instrumental in numerous high-profile projects, providing strategic direction and fostering sustainable growth.
She has advised on high-level strategic initiatives in both the public and private sectors, with a focus on water and rain management and agricultural technology public policy design. Notably, she played a pivotal role in the Change Management training for the implementation of the National Land Information and Management Systems project (2010) under the Ministry of Lands, funded by SIDA.
An enthusiast of fintech, Ms. Mutuma is actively involved in the fintech community, advocating for economic empowerment through the adoption of digital technologies and digital market opportunities. She collaborates with fintech startups to develop innovative solutions that enhance business efficiency and customer experience. Currently, Ms. Mutuma is engaged in private business ventures and serves as a board member of the privately-owned global HR and Strategy Consulting firm, Three Rivers HR Group.
Her expertise continues to contribute significantly to the strategic growth and development of various organizations, specializing in implementing change management processes and fostering sustainable growth. Additionally, she is an independent author on Amazon.
She holds a Bachelor of Commerce degree from Kenyatta University and a postgraduate certification in Project Management from the University of California, Irvine. She is currently pursuing a Master of Business Administration (MBA) with a concentration in Strategic Management and Business Analytics.