• Dr. Catherine Ngahu, EBS


    Dr Catherine Ngahu is the Chairperson of Universal Service Advisory Council (USAC). She holds PhD in Business Administration, MBA and Bachelor of Education 1st class honors from University of Nairobi; and Professional certificates in ICT-Assisted Development and Technology and Development from the International Center for Parliamentary Studies in UK. She also studied enterprise development as a Business Research Fellow at Wharton Business School, University of Pennsylvania.

    She is a business research and strategy consultant and has been a senior lecturer at the University of Nairobi, School of Business for many years. She has published in the areas of technology policy, quality management, service failure and recovery in mobile money transfer services in Kenya. Dr Ngahu is a member of the Boards of AAR Insurance Kenya Limited, Moran Publishing and Eveready East Africa.

    Dr Ngahu is the former chairperson of the Kenya ICT Board (now ICT Authority) and was awarded ‘the Elder of the Order of the Burning Spear’ (EBS) by the President of the Republic of Kenya in 2011 for devoted service. She was appointed to the Universal Service Advisory Council in May 2014 for a three year term.


  • Samuel Gitonga Mutungi

    USAC – Council Member

    Samuel Mutungi has over 30 years’ experience in ICT and corporate business leadership. He has served in various key executive management positions at Co-Operative Bank of Kenya including Director Operations, Director Retail Banking, Director Corporate Banking and Chief Manager ICT.  He also represented the bank at the Kenya Bankers Association, Kenya Institute of Bankers and Private / Public Initiative among other forums. Prior to working in the banking industry, he worked for Glaxo E.A. Ltd as Computer Services Manager.  He has also served as a lecturer at Kenya Polytechnic.

    He holds a M.Sc. degree in Business Systems Analysis & Design from City University, London and a Bachelor of Education degree in Mathematics and Business Studies from the University of Nairobi. He also holds a Diploma in Electronic Data Processing from Dawson College, Montreal Canada.

    Mr. Mutungi has over the years been recognized for his exemplary service. Some of the professional awards he has received include; Fellow Member of the Computer Society of Kenya (FCSK); Fellow Member of the Kenya Institute of Bankers (FKIB) and the Who is Who Award (1999) after assisting manage the 1998 Nairobi Bomb Blast Disaster.

    Samuel is a committed Christian, an ardent golfer and is involved in various community improvement initiatives via schools, churches and Meru Elders, Njuri Ncheke. He is currently the President of the Rotaract Club of Ngong Hills.

    He runs an ICT and Banking consultancy in Nairobi. He was appointed to the Universal Service Advisory Council in May 2014 for a three year term.

  • Rodah A. Masaviru, OGW

    Ms. Rhoda Masaviru has vast working experience spanning over 34 years, most of which was in the postal sector, both in Kenya and at the African continental level, where she held senior positions, among them Secretary General and Assistant Secretary General of the Pan African Postal Union (PAPU). She also served as a Manager in the defunct Kenya Posts &Telecommunications Corporation and its Successor, Postal Corporation of Kenya, heading key strategic areas that contributed 80% of the postal revenue. 

    Prior to this, she taught Economics and Geography at Kirangari and Upper Hill High Schools. She also served as a Cooperative officer with the then Ministry of Cooperatives, supervising cooperative societies.

    Ms. Masaviru holds a Master of Arts degree in Population Studies, University of Nairobi, Kenya and a Bachelor of Education degree (Upper Second Class Honours) in Economics and Geography, University of Nairobi, Kenya. She also holds a Certificate of Advanced Study (CAS) Degree Programme in Entrepreneurship Development, as part of a PhD programme, offered by the University of Illinois, Urbana-Champaign, USA, in collaboration with Kenyatta University.

    In 2012, she was awarded Order of the Grand Warrior (OGW) by His Excellency the President of the Republic of Kenya, for exemplary service to the Nation.

    In recognition of her efforts to spearhead development of reform strategies and commercialization of postal enterprises in Africa, Rhoda was honoured with the prestigious ID World Award on 19th March 2012 during the ID World Conference.

    Ms. Masaviru is currently working with the County Government of Kakamega as the Chairperson of the County Public Service Board.

    She was appointed to the Universal Access Advisory Council in May 2014 for a three year term

  • Amb. Wellington Pakia Godo

    Amb. Wellington Pakia Godo has served in the Kenya government for over three decades. He started off as a District Officer under the office of the President. He has risen through the ranks and served as a Permanent Secretary in various areas including the Office of the Vice President and the Ministry of regional Development; Ministry of Health; Ministry of Tourism and Wildlife; and the Ministry of  Gender, Sports, Culture and Social Services.

    He also served as the Permanent Representative in the Kenya Mission to the United Nations Environmental Programme (UNEP).

    Amb. Godo holds a Master of Social Science Degree from the University of Birmingham, United Kingdom and a Bachelor of Arts Degree from the University of Nairobi where he majored in Government and Sociology.  He also holds a Diploma in Development Finance from the University of Birmingham, United Kingdom.

    He is a businessman with interests in the trims and hospitality industry. He was appointed to the Universal Service Advisory Council in May 2014 for a three year term.

  • Josephine Towett

    Josephine Towett is an ICT Business expert with experience spanning 20 years in various functional areas that include Sales and Marketing, Market research, Customer service and capacity building. She holds a Master’s degree in Business Administration and a Bachelor’s degree in Political Science and Linguistics from the University of Nairobi. She is also vastly trained locally and internationally in various areas in Telecommunications as well as    ICT policy and regulation and is currently completing a research thesis for a Masters degree in Policy and Regulation at the University of Witwatersrand, South Africa.

    Josephine started her  career in the communications industry in the Postal department of the defunct   Kenya Posts and Telecommunications  where she trained and served  as an Assistant Postal Controller and later moved to   Telkom Kenya  where  served  in customer service  unit at the  then Safaricom Business Unit and at  Telemart  as an Assistant manager in charge of sales of customer premises equipment  and Telecommunications wiring services. She   rose through the ranks to start and head the Market research unit at Telkom where she spearheaded various market research projects that informed Business planning. Josephine is  also well versed in  ICT capacity building ,Research and Consultancy having joined  the African Advanced Level Telecommunication institute (AFRALTI) a regional capacity  building intergovernmental organisation where  she  managed and facilitated   various capacity building and consultancy  projects  for  ICT organisations in the region. While at AFRALTI she pioneered policy and regulation courses for the Postal and courier sector and was appointed to chair the International Telecommunication Union (ITU) center of excellence project for a period of two years.

    Currently she is the principal consultant at Alvory consulting.

    She was appointed a member of the Universal Advisory Council (USAC) in May  2014 for a period of three years.

  • Kennedy J. Okong’o

    Dr. Kennedy Okong’o is a certified Project Manager and an ICT Policy Specialist. He holds a PhD in Information Systems & Technology from the University of Cape Town, South Africa. He has a policy and research experience in the ICT4D space.

    In both private and public sectors, he has consulted in Africa and beyond as a business analyst, policy researcher and a project manager. He has a broad corporate experience and is a professional member of Computer Society of Kenya. He is serving a second term of three (3) years as a member of Universal Service Advisory Council (USAC).

  • Longole Wangiros James

    Longole Wangiros James is a participation specialist with over 10 years’ experience working with International NGOs, quasi Government and Government institutions. His sectoral expertise includes Private Sector Development, Peace building, and general humanitarian and development work, with a geographical focus on pastoralist communities of the Great Horn of Africa.

    He currently works with the Transition Authority as the County Transition Coordinator for Turkana based in Lodwar. Before joining Transition Authority (TA), James was a Senior Programme Manager for World Vision Kenya supporting integrated development initiatives in Turkana County.

    His other previous roles include Peace building Programme Officer with Oxfam GB covering Uganda, Kenya, Ethiopia and Sudan; Justification Coordinator for Northern Uganda Social Action Fund - a Post conflict World Bank/GoU stabilization framework aimed at regaining and consolidating peace and laying foundations for recovery and development in the 18 districts of Northern Uganda. 

    James also worked as a Consultant for various Regional and International organizations notably IGAD, EC/AH Consulting, Fellowship for African Relief (Al Geneina in North Western Darfur), Terre des Hommes and Diocese of Lodwar. He is the technical convener of Making Change Happen – Challenges for Peace building practice initiative in Karamoja Cluster. He also served as the Chairman of the Board for Namoruputh Secondary School in Loima Sub-County.

    James holds a Master’s Degree in Sociology and, a Post Graduate Diploma in Conflict Management and Peace Studies from Makerere and Gulu Universities respectively. He has undertaken certificate level trainings in pastoralism and Policy Options in East Africa, and Environmental Safeguards and Community Driven Development by the World Bank. He is a continuing student with the University of South Africa in International Politics. 

  • Nixon Mageka Gecheo

    Nixon Mageka Gecheo is a Governance and ICT for Development (ICT4D) expert with over 10 years ICT experience and two years expereince consulting for large donor, private and public sector organisations. He has worked as the Chief ICT Officer at the Ombudsman office, Project Manager at African Regional Centre for Computing (ARCC) and IT Consultant for East African Business Council in Arusha. He has been involved in Public Sector Reforms and the role of Information Technology in corporate and government.

    He has also worked as an independent consultant in the area of development including GIZ, UNMG projects that mainly covered responsive and accountable government through ICTs and complaints handling and management systems. Nixon hold a Masters in Communication Management (MCM) from Kigali Institute of Science and Technology, Rwanda. The MCM Programme was designed and developed by the International Telecommunication Union (ITU) and United Kingdom Telecommunication Academy (UKTA). Nixon also holds Bsc in Information Technology from Jomo Kenyatta University of Science and Technology.

    He was appointed to the Universal Service Advisory Council in May 2014 for a three year term. 

  • Michael M. Itote

    Mr. Michael M. Itote is a Certified Public Accountant (CPA) and a Certified Public Secretary (CPS) with over 25 years of experience.

    Mr. Itote has served as the chairman of the Institute of Certified Public Accountants of Kenya (ICPAK) from 2009 to 2011. He has been a member of the Institute since 1987 where he has served in various committees and panels. 

    Michael is also a Member of the Institute of Certified Public Secretaries of Kenya (ICPSK), the Institute of Internal Auditors (IIA) and the Institute of Directors, Kenya. 

    He served on the Board of Trustees of KCA University from November 2008 to June 2009 where he was also a member of the Governing Council.

    Mr. Itote holds a BSc. Accountancy from the United States International University Africa.

    He is currently a Director / Principal Consultant of Management Audit Consulting Ltd, a specialist provider of consulting services in Enterprise Risk Management, Internal Control, Internal Auditing and other Corporate Governance Support Services.  He is also an experienced Trainer in these fields.

    He is also a Partner with the Auditing and Assurance Services firm of Maina Itote and Kimathi, Certified Public Accountants, Kenya.

    Michael was appointed to the Universal Service Advisory Council in May 2014 for a period of three years.