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The Kenya Information and Communications Act, 1998, outlines the functions of the Authority in relation to postal services as follows:

  • Ensure that postal and other related services are provided throughout Kenya, on such terms, as the Authority may deem expedient.
  • Ensure that the public post licensee is able to provide postal services at rates consistent with efficient and continuous service and financing viability.
  • Promote development of postal systems and services in accordance with recognized international standards, practices and public demand.
  • Exercise licensing and regulatory functions in respect of postal systems and services in Kenya in accordance with this Act.
  • Regulate the fixing of rates of postage and other fees or sums to be charged in respect of postal services.
  • Promotion and development of standards in the field of postal systems and services.

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