Majority of Public and Private Institutions use ICTs for Business, new report shows
L-R: Kenya National Bureau of Statistics (KNBS) Director General Mr. Zachary Mwangi, Broadcasting and Telecommunications Principal Secretary Mr.Sammy Itemere, Planning and Statistics Principal Secretary Mr.Irungu Nyakera and Communications Authority of Kenya (CA) Director General Mr.Francis Wangusi holding the ICT Enterprise reports launched today.They are the first ever ICT enterprise reports released in Kenya showing the extent of access to and use of ICT services in private enterprises and public institutions
Majority of public and private enterprises have embraced ICTs in offering services and in their operations, a study by the Communications Authority of Kenya (CA) and the Kenya National Bureau of Statistics (KNBS) shows.
According to the study, over 80 per cent of public and private entities have ICT infrastructure including computers and Internet connectivity, making operations and business easier.
A number of public institutions were found to; have an active website, use social media applications, and use cloud computing services, an indication that the government is using innovation to improve service delivery.
This is the first ever ICT enterprise report released in Kenya showing the extent of access to and use of ICT services in private enterprises and public institutions.
The survey conducted between February and May 2016 sought to assess the availability of ICT infrastructure and their applications in enterprises and public institutions, measure the usage of e-commerce in enterprises and availability of e-government services in public institutions.
It also sought to establish the existence of ICT policies and generate national level ICT baseline indicators for both enterprises and public institutions.
Speaking at the launch, Broadcasting and Telecommunications Principal Secretary, Mr. Sammy Itemere, said that ICTs continue to play a pivotal role in socio-economic development and that such data is important for decision making on how to improve services to the public.
‘‘I would like to request all of us to come up with proposals on how we can use this information in implementing ICT services for the common Mwananchi,’’ said Mr. Itemere.
The Public Institutions ICT Survey 2016 covered 1,030 entities from Ministries and Departments within the National and County Governments, State Corporations, learning institutions, Hospitals (level 4 and 5) to Constitutional Commissions and Independent offices.
On the other hand, the Enterprise ICT Survey 2016 covered all economic activities from 4,000 private enterprises except Agricultural, forestry and fishing where only horticultural enterprises were included.
Planning and Statistics Principal Secretary, Mr. Irungu Nyakera while lauding the reports, said that Big Data is now taking root as a platform for sharing useful information for governments all over adding that Kenya now plays a central role in the global ICT arena in efforts to embrace Big Data phenomenon.
‘‘Kenya is the only country in Africa that was selected by the International Telecommunications Union (ITU) for a pilot study on Big Data,’’ said Mr.Nyakera.
CA Director General, Mr. Francis Wangus,i said that despite the acclaimed importance of the ICT sector in propelling the country’s socio-economic agenda coupled with Kenya’s global recognition in its ICT related achievements, there is still a shortage of critical data on ICT that can better support public policy decision making.
KNBS Director General, Mr. Zachary Mwangi, said the findings show that a majority of public institutions were found to have embraced ICT by offering public services online with provision of public services simplified and more effective with the availability of ICT technologies and innovations.
‘‘With respect to the proportion of public institutions having ICT infrastructure, 95.6% have computers, 80.2% use Internet, 63.7% have Local Area Network (LAN), while 36.3% are using the intranet,’’ said Mr.Mwangi.
Comparatively, the study shows that a higher proportion of enterprises had Internet connectivity and intranet compared to public institutions with Local Area Network, cloud computing and presence of website more prevalent in the public institutions than in enterprises.
Additionally, a higher proportion of Public institutions had ICT management polices in place compared to enterprises.
The next ICT survey for public institutions and enterprises will be carried out in 2018.